DELIVERY COSTS

UK orders over £100.00 - Free (Royal Mail Special Delivery)

UK orders under £100.00 - £5.00 (UK orders include Jersey, Guernsey and the Isle of Man)

EU orders up to 750g (equivalent to two pens) - £15 (Royal Mail International Track and Sign)

EU orders over 750g - £35 (DHL)

(EU countries include  Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK)

We do not deliver outside the EU at this time. Please enquire with our stockists who may be able to help.

Please make sure you provide your full shipping address and contact details.

DELIVERY TIMESCALES

We aim to ship as quickly as possible but as our product is handmade, we may take up to two weeks to dispatch some orders.

DELIVERY ISSUES

If you have not received your goods after twenty one days, please contact our customer services department by email at orders@Yard-o-led.co.uk

 

 

RETURNS

We want you to be happy with your purchase. If you're not, just return the product to us.

If you wish to return a product please contact our customer service team on 0121 369 0510 between 9am and 5pm, Monday-Friday, or email us here: orders@yard-o-led.co.uk to arrange the collection and refund of the product.

If you wish to return you item:

If you have bought your product from another stockist it must be returned via the place of purchase in accordance with their refund and return policy.

Please note, we do not have a nib exchange policy for new pens. Please ensure you have made the correct nib choice when purchasing the product. If you are unsure which of our nibs will best fit your needs, please visit one of our stockists to try them prior to making a purchase. 

 

The Perfect Gift

For Him

A lifelong love affair

Limited Edition

Elizabeth XC

90 years in the making

The Perfect Gift

For Her

Handcrafted with care

Experience Quality

Diplomat Collection

Made the same since 1822

Perfect Balance

Viceroy Grand Collection

For the dedicated pen connoisseur